Last updated: 29 March 2026
These Terms and Conditions (“Terms”) govern your use of the dontweight.co.uk website and all services provided by Don’t Weight Ltd (“we”, “us”, “our”). By using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Don’t Weight provides an online platform connecting patients with UK-registered prescribing clinicians for the purpose of weight management consultations and, where clinically appropriate, the prescribing of MHRA-approved medications. We are registered with the Care Quality Commission (CQC) and comply with all applicable UK healthcare regulations.
Our services are available to UK residents aged 18 and over. By using our services, you confirm that you meet these eligibility criteria.
Our platform facilitates access to clinician-prescribed weight loss medication. All prescribing decisions are made by independent, UK-registered clinicians based on their professional medical judgement. We do not guarantee that you will be prescribed medication — eligibility is determined by clinical assessment.
Our service does not replace your GP or NHS care. We strongly recommend maintaining regular contact with your GP, and we may contact your GP with your consent where clinically appropriate.
You must provide accurate, truthful, and complete information during your consultation. Providing false or misleading health information may endanger your safety and will result in termination of your account. All clinical decisions rely on the accuracy of the information you provide.
All prices are displayed in GBP and include applicable VAT. Payment is taken at the point of order. We reserve the right to update pricing — any changes will not affect existing orders.
You may cancel your treatment plan at any time by contacting support@dontweight.co.uk. Refunds are processed in accordance with the Consumer Contracts Regulations 2013, subject to pharmaceutical dispensing regulations. Once medication has been dispensed by our pharmacy, it cannot be returned or refunded.
You agree to:
All content on dontweight.co.uk — including text, graphics, logos, images, and software — is the property of Don’t Weight Ltd and is protected by UK and international copyright law. You may not reproduce, distribute, or create derivative works without our written permission.
To the fullest extent permitted by law, Don’t Weight Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability which cannot be excluded by law.
We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these Terms, please contact hello@dontweight.co.uk.